Open Sat - Thu | Deliveries 4 PM - 11 PM | Closed Friday - Back Saturday with Fresh Treats | Order Now

Terms & Conditions

Terms & Conditions

Welcome to Tiramisu The Italian Dessert Co. These Terms & Conditions explain the rules and guidelines for using our website and purchasing our products. By accessing our website or placing an order, you agree to the terms outlined below.

Please read these terms carefully before using our services.

General Information

Tiramisu The Italian Dessert Co. provides dessert products and related services through its website. We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

Your continued use of our website means you accept any updated terms.

Products and Descriptions

We make every effort to ensure that product descriptions, images, ingredients, and other information displayed on our website are accurate.

However:

  • Product images are for illustration purposes and may vary slightly from the actual product.
  • Colors, decorations, and presentation may differ depending on availability.
  • Product ingredients and designs may occasionally change.
  • We reserve the right to discontinue or modify products at any time.

Orders and Payments

By placing an order through our website, you confirm that the information you provide is accurate and complete.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders due to product availability or pricing errors.
  • Contact customers to confirm order details.
  • Request additional information when necessary.

Orders are subject to confirmation and availability.

Pricing and Promotions

All prices displayed on our website are subject to change without prior notice.

Promotional offers, discounts, and special deals may have specific conditions and expiration dates. Offers cannot be combined unless explicitly stated.

Delivery and Shipping

We aim to deliver orders within the estimated delivery timeframe provided at checkout or during order confirmation.

Please note:

  • Delivery times are estimates and are not guaranteed.
  • Delivery availability may depend on your location.
  • Customers must provide accurate delivery information.
  • Delays may occur due to circumstances beyond our control.

We are not responsible for delays caused by incorrect addresses or unavailable recipients.

Cancellations and Refunds

Due to the fresh and perishable nature of our dessert products, cancellations and refunds may be subject to specific conditions.

Customers should contact us as soon as possible if they wish to modify or cancel an order.

If an order arrives damaged, incorrect, or does not meet the confirmed order specifications, please contact us promptly with supporting photographs so we can review the issue.

Any refund, replacement, or other resolution will be handled according to our applicable Refund Policy and consumer protection requirements.

Food Allergies and Ingredients

Our desserts may contain or come into contact with common allergens, including:

  • Milk and dairy products
  • Eggs
  • Wheat and gluten
  • Nuts and peanuts
  • Soy and other ingredients

Customers with food allergies or dietary restrictions should contact us before placing an order.

We cannot guarantee that products are completely free from cross-contact with allergens unless explicitly confirmed.

Website Usage

By using our website, you agree not to:

  • Use the website for unlawful activities.
  • Attempt to damage or disrupt website functionality.
  • Submit false or misleading information.
  • Copy or misuse website content without permission.
  • Attempt unauthorized access to our systems.

We reserve the right to restrict access to users who violate these conditions.

Intellectual Property

All website content, including text, photographs, graphics, logos, product descriptions, and designs, belongs to Tiramisu The Italian Dessert Co. or its respective content owners.

You may not reproduce, distribute, or use our content for commercial purposes without prior written permission.

Limitation of Liability

To the extent permitted by applicable law, Tiramisu The Italian Dessert Co. is not responsible for indirect or consequential losses arising from website use, delivery delays, or circumstances beyond our reasonable control.

Nothing in these terms excludes any consumer rights that cannot legally be excluded.

Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our website, you acknowledge that you have read our privacy practices.

Changes to These Terms

We may update these Terms & Conditions whenever necessary. Any changes will be published on this page with an updated revision date.

We encourage customers to review this page periodically.

Contact Us

If you have any questions about these Terms & Conditions, orders, or our services, please contact us through our website.

Tiramisu The Italian Dessert Co.

Website: https://tiramisu-theitaliandessertco.shop/

Thank you for choosing Tiramisu The Italian Dessert Co. We appreciate your trust and look forward to making your moments sweeter!